Support Centers

General help

Public Search Facility

Local
571-272-3275
Fax
571-273-0021
Located in Alexandria, VA provides the public access to patent and trademark information in a variety of formats. Trained staff are available to assist public users

Patents

Inventors Assistance Center

Toll-Free
800-786-9199
Local
571-272-1000
TTY/TDD
800-877-8339
The IAC provides patent information and services to the public. It is staffed by former Supervisory Patent Examiners and Primary Examiners who answer general questions concerning patent examining policy and procedure.

Patent Electronic Business Center

The Patent Electronic Business Center (EBC) assists customers with filing electronic patent application submissions via the EFS-Web and Patent Center, and with the review of patent applications in PAIR and Patent Center.

Patents Ombuds Office

Provides assistance related to patent applications that may appear to be stalled in the patent examination process. This Office can assist with getting applications back on track and does not circumvent normal communication.

Trademarks